Tuesday, December 4, 2012

The Battle Between Formal & Informal Leadership

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I have an observation and a thought… Over the last few years I have seen a pattern of students wanting to get involved but shying away from positions of formal leadership. I have seen quite a few students create additional leadership “positions” but water down the formality and official capacity of the position.

 

 My thought is that we as a society are starting to frown upon formal leadership positions and celebrate informal leaders. Society has had a growing association with formal leaders acting for them and informal leaders acting for others. I by no means think this is universal but something I have seen in different states, at very different institutions and across student demographics. This idea that students want to be a part of something and make a different but do not want to have a formal role is something I have observed with increasing frequency over the last few years.

 

The root factors seem to be the celebration of doing something because you want to, not because you have to and doing something for others and not for yourself. I have seen distaste towards anything with a sense of obligation and personal benefit. When your position dictates that you have to do something it somehow sullies the idea of leadership and service. When you gain something from the experience then it doesn’t really count as helping others.

 

In my previous position I saw this pop-up in two different areas: service learning and floor leadership positions. We had started a new initiative to get students more involved and give them more responsibility over their own floor community. This idea was met with overall enthusiasm and excitement. People wanted to be a real part of their community and not just passive participants. However when it came time to actually volunteer for leadership roles many people wanted to water down the responsibilities and formality of it. At first I wondered if they were trying to give themselves an easy out by saying “Well, I am not the floor President or anything, I just help out where I can.” However, while I saw them water down the titles, they didn’t water down their expectations of themselves or others. This got me thinking about why this was happening across different floors with very different RAs.

 

I am always surprised that some people still think our current students do not care about or are not involved in service. Luckily, I hear this less often than I did 2 years ago, but I do still hear it. Students today tend to be very involved in service and very loyal to their organizations. They usually come to college already having a personal connection to the groups they serve. So it was interesting for me, while working with students to plan a service-learning project that they were so turned off by the learning and assignment aspect. Their pushback came because they felt that it couldn’t be real service if they had to do it and if they were gaining from it. For it to truly matter (and count as service) they needed to do it because they wanted to, not as a part of a class and they didn’t want to talk about what they would gain from the experience. This brings to mind the Friends episode where Phoebe and Joey argue if selfless good deeds exist or not. Phoebe believes that Joey’s good deed of volunteering for a PBS fundraiser doesn’t count because he is also doing it to get on television. The clip of their argument can be found here (it’s a great episode!) https://www.youtube.com/watch?v=ahDxg3hc5pM

 

I was seeing this distaste with a sense of obligation and personal gains alongside a strong desire to do something and get involved. They just wanted to do so on their own terms. This is a not a new concept in college by any means. Just look at how many award-winning books are trashed by students once they become the Freshman Reader. However this was the first time I was seeing this across demographics and different communities in regards to formal leadership and service.

 

This thought recently resurfaced when speaking with a student about a leadership institute that changed its name because students were more likely to go when references to leadership were taken out of the title. There is a trend to want to be a leader (with a little l) versus a Leader (with a big L). The leader is there on a voluntary basis and works just as hard as the Leader, but doesn’t receive the same formal recognition nor have the same level of external obligation.

 

We need to work with this rather than against it or ignore it. In order for us to work with it we need to change how we market and discuss our leadership opportunities and I definitely count service as a leadership opportunity.

 

Keep the focus on the impact for other people and the community. We want to paint a picture using stories of how serving in a formal role truly benefits others. This fuels the internal sense of obligation and accountability, rather than the external. In order for us to tap into the fierce sense of loyalty students today have shown the service organizations they work with, we need to market in similar ways by presenting the need and how a position fills that need.

 

When we discuss the learning and gains that come from being a Leader (with a big L) we should frame this in how it helps them better serve their communities. The benefit of a rewarding experience is only tempting if it is rewarding in the right way. The motivating benefit for leadership is at odds with the motivating benefit students seek from classes. I hear students often ask “How will this class help me in real life?”; the focus is truly on personal gain. Students see these as very different which means that their thought process for each will be very different. In order for us to better gain buy-in for our leadership opportunities and service learning we need to be able to differentiate between what motivates students. They are motivated by different things in different circumstances and while this is an obvious statement I wonder if we have fully embraced it. When I reflect on my own practices and beliefs I know that haven’t, not fully.

 

We know how much students gain from leadership involvement and service learning and for us to get them more invested we need to address it from their point of view. Phoebe struggled to find a truly selfless good-deed and we know that students do gain something from each experience. As Student Affairs practitioners we work to make sure students get the most out of their experience and gain something valuable. We just don’t need that be our main selling point.

 

-Paul Jacobson-Miller

Tuesday, November 13, 2012

Turning Learning Outcomes into Questions

Writing quality Learning Outcomes is only the first step towards effective assessment. You need to be able to measure them and that requires turning them into good questions.

I created this worksheet as a part of a comprehensive Assessment Training Program. This was part of the one of the introductory modules.

How_to_Turn_Learning_Outcomes_into_Questions.pdf Download this file

Thursday, October 25, 2012

What would you ask every Housing Director in the state?

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This past Friday I was at the Kansas Housing Officers Meeting hosted by Pittsburg State University. I had never been to this meeting before so I did not know what to expect, I just knew that we would all be talking about rates and would tour Pittsburg State (they have a gorgeous campus by the way).

It was great to see people I used to work with and be a part of a conversation from each state school in Kansas. I loved seeing people from Housing come together and give updates on current projects, proposed rates for next year and to talk about issues they are working through on their campus.

Most of the agenda was spent on discussion points that any school could add to the agenda and would all provide our input, thoughts, suggestions and perspectives on. Those questions ranged from how campuses are handling the increased use of bandwidth of Netflix to Domestic Partner Policies.

During one discussion point someone said something to the effect of “At some point we should all just hold hands and jump in”. They were talking about making major changes on our campuses and having all of us band together and jump in to make that change. Productive change doesn’t just happen by accident it is an intentional process and it can be scary or carry fear from others along with it. They saw this group as potential allies for making change happen in the face of that fear for the good of our students. The idea of different housing departments at institutions that compete for students coming together to talk change and collaborate was great.

However, since I was not entirely sure what this meeting would look like, I hadn’t prepared any questions. So my questions to you all are this:

·         If given the chance to ask just one question to all the Housing Directors in your state, what would you ask them?

·         What would you like to see them come together to change/challenge?

Narrowing it down to one question would be difficult but I would ask: What are our actual expectations of students? If we expect them to learn and be challenged towards growth by living in the halls what, specifically, are we doing to make that happen? In other words, where are people at in terms of Learning Outcomes or residential curriculums? I know that’s technically 3 questions built into one. I feel that it would need a bit of lead-in and context.

As far as the change/challenge piece we started to address it, but left it a bit unanswered. I would like to see us all push more for co-ed housing and starting more neutral housing and bathrooms.

That annual meeting is a great opportunity to get find out where your peers are and to work towards innovation, change and collaboration. The issue is that it is only an ANNUAL meeting. The good news is that I can ask these questions at any point; I just don’t think about it. The biggest take-away from this meeting for me is that we should collaborate more and set up regular conference calls, Google+ hangouts, Spreecast discussions, or even go old-school with a mass email. If each of us comes up with one question and then reaches out to our peer institutions we will be that much closer to “holding hands and jumping in” because when we work together and have support we can do more. When we want change, we need allies and what better allies than our peer institutions?

You can bet I will be asking my question and finding allies for my change initiative before next year’s meeting where I will be coming with a new list of questions.

If you have a question or change/challenge that you would like to see, please feel free to share it and post!

As always, thanks for reading and keep on learning!

Friday, May 25, 2012

Survey Questions 101

I created this Prezi to go along with a training module for professional staff as a part of a full Assessment Training. Feel free to use and share if you find it useful. As always comments and suggestions are greatly appreciated.

 

Monday, March 12, 2012

NASPA 2012 Presentation Prezi: Skill Devo Port

This is a Prezi presentation that I worked on with Jimmy Howard for the 2012 NASPA National Conference. The session covered an innovative year-long learning-outcomes based monthly module program that we have started for the ongoing training of our Resident Assistants.

 

Tuesday, January 17, 2012

The Future Starts Today

This prezi was the kick-off for the Staff Development module on using a Future Resume as a goal setting and clarification tool. This was one of the modules that I wrote and I designed this prezi as the introduction. I developed a guide to go along with this that both helped build resume writing skills as well as learning a goal setting tool for setting long term goals and then building backwards towards the next physical action in order to make them more manageable.

Building Bridges to Promote Change

The National Coalition Building Inistitute (NCBI): Delaware Chapter was asked to put together a session for the Blue Hen Leadership Program (BHLP). The BHLP is a fantastic leadership development series that the University of Delaware puts on. For more information on the program see here http://www.udel.edu/bluehenleadership/

Ultimatley we ended up not presenting the session due to scheduling. This is the Prezi that I put together for the joint presentation I had worked on. We adpated it from NCBI training and session materials.

What is it that you are doing when you are leading at your personall best?

We have been piloting a learning-outcomes based staff development module program. We are currentlly in our second year and I created this Prezi as an intro to Sept Module that introduced our over-arching leadership development theory (The 5 Exemplarly Leadership Practices by Kouzes and Posner) and SMART Goal Setting.

Each RA watches this on their own before they begin that month's module. I created this to replace an artcle on leadership to make it more visually appealing. I utilized text from the Student Leaderership Challenge by Kouzes and Posner for the Prezi.

Wednesday, January 11, 2012

The Good, The Bad, The Ugly... of Survey Questions

I put this together for an assessment training. The goal was to create a more visually appealing and simplified document to convey survey basics. This is a part of a module-based training project I am working on to create a 3 year training program. This is my first draft attempt at an info-graphic style poster.

If you find this helpful feel free to share with others.

Goodbaduglysurveys